Chief Executive Officer

Nancy Singh, CRC

Board of Directors

David Merlo, President
Jay Swarthout, Vice President
Jeanne Leising, Treasurer
Larry Nowell, Secretary
Richard Dread, Member
Tia Lewis, Member
Tom Wilcox, Member

Restoration Society, Inc. (RSI) is a peer operated agency that offers recovery-based person centered services serving Western New York. The agency was founded in 1973 and incorporated in 1975.  RSI customers are adults (18 years and older) with behavior health conditions and/or substance use conditions.  Agency services are founded upon the recovery vision that all individuals can lead active lives filled with hope and satisfaction and make valuable contributions to our community.

Restoration Society, Inc. offers holistic, person-centered services based on an individual’s self-determination and self-direction.  Programs embrace life coaching strategies that facilitate personal life direction, development and fulfillment. Using life coaching it assists individuals to achieve and maintain personal satisfaction in overall quality of life, integration into self-selected communities and attainment of basic needs. The agency values natural supports as key to gaining and maintaining personal recovery.


Illuminating pathways toward opportunity, possibility, wellness and independence.


The leader in innovative high quality services by providing individualized and accessible opportunities that exceed customer and community expectations.

Key Values

Respectful, Ethical, Supportive, Team Work, Opportunity, Resiliency, Integrity, Nurturing, Growth, Holistic, Optimism, Peer Advocacy, Empowerment.

Our Programs

Empowerment Academy

Empowers individuals to get in, get through, & appropriately utilize the behavioral health system. Services are offered in the person’s community.  All community-based services promote and facilitate independent living by helping people accrue skills and resources and attain personally satisfying lifestyles. Customers can access in-house workshops, work readiness programs, and social outlets.  Appointments can also be conducted off-site and in the off hours for the convenience of active and prospective customers.  The Empowerment Academy is open 365 days a year.

ACE Employment Services

[Erie County: 327 Elm Street, Buffalo, NY 14203, Phone 716-884-5216; Genesee County: 220 East Main Street, Batavia, NY, 14020, Phone 585-343-9162] assists individuals to acquire and maintain competitive employment.

Housing Solutions

Housing Solutions focuses on meeting an individual’s housing needs through a wide range of housing programs.

Supported Housing Programs offer assistance to participants to get and maintain independent housing.

Emergency Solutions Grant with Tonawanda assists homeless individuals whose last known address is in Tonawanda, NY to secure and manage permanent housing.

Rapid Re-Housing assists homeless individuals to get and maintain permanent housing.

Harbor House Resource Center

Assists homeless individuals to address and resolve homelessness through its nighttime drop-in center, case management services and housing resources.

  • Open 365 Nights A Year
  • Housing Assistance and Placement
  • Referrals to Community Resources
  • Arrest and Incarceration Diversion Activities for Minor,
    Victimless Non-Violent Crimes
  • On-Site Provider Screenings
  • Shower and Laundry Facilities
  • Light Meals & Snacks

Clubhouse Buffalo

Offers a welcoming atmosphere focused on a peer-to-peer model for young adults (ages 18 to 21) recovering from or at risk of developing a substance use conditions.  A non-clinical approach encourages a supportive community and fosters leadership roles.  Club membership supports individual efforts to build a meaningful life in recovery.

Home and Community Based Services

  • Psychosocial Rehabilitation – Community adjustment, interpersonal and social skills development, self-care and health and wellness.
  • Habilitation – Develop skills necessary for community living and recovery with outgoing assessment.
  • Education Support Services – Connection to educational resources and supporting the pursuit of educational goals which lead to employment, leading to greater self-efficiency and financial wellness.
  • Pre-vocational Services – Encompass work readiness evaluation and readiness development.
  • Intensive Supported Employment (ISE) – Choosing, finding, getting and keeping community-based, competitive employment.
  • Ongoing Supported Employment – Maintaining employment through low-touch support and benefits management.
  • Transitional Employment – A chance to try working again.
  • Family Support and Training – An enhancement of family support services.
  • Empowerment Services – Peer Supports – Promote skills for coping with managing behavioral health symptoms while linking person to natural supports.

Peer Services

Peer Mentor Program – Peer Mentors work with the individuals on-site and provide a range of support, skill building, as well as social and community investigation services tailored to the needs and goals of each participating individual.

Peer Specialists work with residents at LeRoy Manor in Leroy, NY. Services encourage and promote participation in self-help and support groups; community activities and other in-house activities to increase skill development and socialization.

Peer Bridger services are provided in Genesee and Orleans Counties. The Peer Bridger provides support services working with individuals to form trust-based relationships that foster hope for positive changes and personal empowerment.  The Peer Bridger works with individuals to develop goals, identify needs and assist individuals to link to supports and resources within their own community.

Our Sponsors